Our Commitment To Partners

At HC, we don't take the word partnership lightly. When we enter into new relationships with clients, we do so with a true expectation of building a partnership that will last for many, many years. In fact, a large number of our clients have been with us since we hung our shingle in January 2001. Outlined below are several values we hold dear.

Open Communication and Respect

It might sound cliché, but we have found that open communication with our clients is paramount to our success. When we are able to sit at the table with brand and marketing leaders and be treated as true team members (not simple "the agency" or "a vendor"), we see the best results.

We are committed to getting to know and truly understand each of our clients and their unique personality and are not be afraid to offer objective counsel to help improve and evolve the brand. We may not always agree - and that's okay - but we aren't shy about sharing our opinion, pushing back (albeit gently) and sometimes offering a counterpoint to ensure the betterment of the brand.

Anyone who works with us would agree that we truly care about our clients. We're here to brainstorm, strategize and formulate solutions on the fly. We're always in constant contact, as if we're in the next office down the hall.

Tenacity

At HC, we never give up. It goes with the territory that part of the PR business is often hearing "no" from media representatives, partners and the like. We have become known amongst our clients for not taking "no" for an answer, having a "can do" attitude and high-energy approach to every project we take on. We have numerous examples of finding unique and cost-effective solutions for our clients - often with the shortest of deadlines. Give us a challenge and we'll run with it!

Unabashed Creativity

Ask any one of our client references, and they will probably tell you that HC is at its best when given the assignment to unleash our creativity. We have a lot of fun brainstorming, concepting and coming up with some of the most buzz-worthy ideas that drive business results. We are committed to providing our clients with that high level of creativity on a daily basis as we know that creativity generates results.

Integrity

Our integrity guides us and fuels our approach to always do business with honesty, straight talk and operating in an ethical fashion. We represent some of the biggest brands and household names and we always act kindly, respectfully and honestly in dealing with media, vendors and partners. Sounds simple but unfortunately it's not always commonplace in business today.